An order management system (OMS) is an efficient technological framework that optimizes retailers to process product orders from online placement through final completion.
It unifies customer records across all sales platforms to deliver comprehensive visibility into shipping details throughout the full workflow.
An OMS allows organizations handle the complete order cycle seamlessly, from the instant a customer enters an order to its accurate shipment and potential return.
It improves inventory management by furnishing current information on inventory levels and order tracking, allowing firms to enhance their supply chain processes and boost customer loyalty.
An effective order management system OMS combines with other company systems like order management system oms online store platforms, fulfillment management systems, accounting software, and shipping carriers to support a efficient order fulfillment order management system oms process from beginning to end.